Surgical Services
General surgeons and physicians representing a variety of medical surgical specialties utilize advanced technology in MountainView’s sophisticated surgical suites. Expertise includes – but is not limited to – General, Vascular, Gynecology, Urology, Oncology, Neurosurgery, Orthopedic, Plastic/Cosmetic, Oral Surgery, Cardiac-Open Heart and Ear, Nose and Throat (ENT) surgical procedures.
WELCOME TO THE MOUNTAIN VIEW SURGERY CENTER
Your doctor has scheduled your upcoming surgery at our facility. We want to make your short stay with us as pleasant as possible. Our center provides the highest quality care in a warm, personalized setting for patients whose surgical treatment does not require hospitalization. This program is designed to familiarize you with our facility, answer some of the most frequently asked questions and provide preparation guidelines for the day of your surgery.
How is Mountainview Surgery Center different from a hospital?
How should I prepare for my surgery?
What happens after my surgery?
How are financial arrangements handled?
HOW IS MOUNTAINVIEW SURGERY CENTER DIFFERENT FROM A HOSPITAL?
Because a hospital must be staffed and equipped to treat all types of medical problems, it provides a much broader range of services than your current needs require. MountainView Surgery Center is designed exclusively for outpatient surgery. We are able to offer patients a more convenient, comfortable environment.
The center’s warm surroundings and increased level of individual attention to minimize the stress often associated with surgery, and are particularly helpful in easing the fears of children. And since your care does not demand an extended stay, your cost will be significantly lower than if you had the same procedures performed as a hospital inpatient.
However, our center is similar to a hospital in many important ways:
Your surgeon is supported by a highly skilled team of anesthesiologists, registered nurses and other qualified medical personnel specially trained in surgical and recovery care.
Our surgical suites are equipped with sophisticated monitors and highly technical equipment and instrumentation.
The standards of care required by Medicare and surgical governing bodies are strictly adhered to.
MountainView Surgery Center is certified by Medicare and is licensed by the State of New Mexico.
Most procedures are covered by health insurance, Medicare and Medicaid.
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HOW SHOULD I PREPARE FOR MY SURGERY?
Careful attention to the following instructions will help ensure your comfort and reduce the possibility of complications.
Please arrive at our center one hour before your scheduled time unless otherwise directed by your physician. Please refer to the map to our facility to assure that you arrive in the proper place.
Do not eat or drink anything including water, chewing gum and mints after midnight the night before your surgery. Undigested food and liquids in the stomach can cause complications and will most likely require your surgery to be postponed or cancelled.
Bathe or shower and brush your teeth (taking care not to swallow any water) the morning of surgery. This will not only help you feel refreshed, it can help minimize the chance of infection.
Remove all mascara, nail polish, contacts and all body jewelry prior to your arrival. We also suggest you wear casual, loose-fitting clothes. During surgery, you will wear a patient gown provided by our center.
Refrain from smoking after 6:00 p.m. the day before your surgery.
Arrange for an adult to accompany you to the center and stay with you for the duration of your stay and MountainView Surgery Center. But please limit the number of people who accompany you to the center to ensure the comfort of all visitors.
Arrange for an adult to drive you home for your own protections and safety. You will not be allowed to drive a motor vehicle. In the case of a child having surgery, it is best to have someone along with the driver to help care for the child on the trip home.
If you suspect that you are pregnant, please notify your doctor and the anesthesia personnel. Anesthesia and medications may be harmful to the developing fetus.
If you experience any health changes between your recent visit to your doctor and the day of your procedure, notify your doctor. Please report even minor changes such as an elevated temperature, cough or cold.
If your child is having surgery, feel free to bring a favorite stuffed animal or security blanket. Children may be brought in wearing their pajamas. Please bring an empty bottle or sippy cup if your child can’t drink from a regular cup. You and your child may tour the facility prior to your procedure. Please call 575-532-3300 to arrange a visit.
Diagnostic studies and lab work may be determined by your doctor’s office or MountainView Surgery Center. The doctor’s office will schedule these studies for you and discuss where they will be performed. MountainView Surgery Center will discuss where these studies can be done and assist with scheduling them.
If we have not reached you two days prior to surgery to review your medical history, pre-operative instructions and financial arrangements, please call the center at 575-532-3300.
These guidelines are for your comfort and safety. Failure to comply with these important instructions may cause your surgery to be postponed or cancelled.
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WHAT HAPPENS AFTER MY SURGERY?
After surgery, you will be moved to our fully equipped recovery room, where you will remain under close observation by the anesthesiologist, our recovery room nurses, and staff until you are ready to go home.
Although the length of the post-operative stay varies according to the type of procedure and your surgeon’s instructions, most patients are discharged one to two hours after surgery. Your doctor will speak with a family member or friend after your surgery. Again, it is important for this person to remain in the building.
Your surgeon will provide post-operative instructions regarding diet, rest, and medications. The center will give you a written summary of these instructions.
In addition, please follow these general guidelines after surgery:
Have a responsible adult drive you home.
Plan to have someone stay with you for 24 hours.
Relax and pamper yourself for the first 24 hours after surgery.
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HOW ARE FINANCIAL ARRANGEMENTS HANDLED?
The fee for use of the center includes operating room time, recovery room services, basic medical history, routine equipment and supplies, routine lab work, pre-operative services, routine drugs and anesthetics administered while in the center. The fee DOES NOT include the cost for the professional services of your surgeon, radiologist, pathologist, or physician consultants.
Most outpatient surgical procedures are covered by standard medical insurance. Patients may be asked for a partial payment upon admission to the center, subject to the amount of insurance coverage. This partial payment may be refundable based upon insurance reimbursement. Medicaid patients must have a current, valid Medicaid card with them at the time of admission. Full payment is required at the time of admittance for non-covered procedures, for patients who do not have medical insurance and for all cosmetic procedures.
Patients who carry health insurance should remember that professional services are rendered and charged to the patient and not the insurance company.
If your insurance requires special authorization, referrals, or claim forms, please bring these completed forms along with your insurance card and all insurance information with you.
VISA, Master Card, American Express and Discover are accepted at our facility.
THE STAFF AT MOUNTAINVIEW SURGERY CENTER IS HAPPY TO ASSIST YOU WITH THE FOLLOWING:
We are happy to answer any questions you may have about insurance reimbursement.
We will cooperate with the third party carrier to the fullest in handling questions about your claim.
We will provide you with status reports regarding your account in the form of monthly statements. In the event of overpayment, we will promptly refund the amount of overpayment.
As a courtesy, we will bill your insurance company. However, MountainView Surgery Center cannot accept responsibility for collecting your insurance claim or for negotiating a settlement on a disputed claim. You are responsible for any balance due and payment will be requested form you unless your insurance company pays within 60 days.
If you have any questions regarding payment or insurance, please call out Business Office at 575-532-3300. You, your surgeon, and/pr your insurance company may request, in advance, an estimate for your surgery.
MountainView Surgery Center does not exclude, deny benefits to, or discriminate against any person on the grounds of race, color, national origin or on the basis or disability or age.
MountainView Surgery Center
4351 E. Lohman Avenue, Suite 102
Las Cruces, Nm 88011
575-532-3300—phone
575-532-3313--fax
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Although the physicians and providers (including the pathologist, anesthesiologist, radiologist and ER physician) at MountainView Regional Medical Center are qualified and are credentialed, they are independent contractors and are not employees or agents of the Hospital.
The physicians exercise their own independent medical judgment in making decisions as to what may be necessary to diagnose and treat your condition. MountainView Regional Medical Center and its personnel does not control or direct the physicians as to these decisions they make. There is a separate charge for professional services, such as physician services.